Effective Date: 1st april 2025

Thank you for visiting Free Astro Guide (“we”, “our”, “us”). We value the trust you place in us. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our website www.freeastroguide.com.

By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, Date of Birth, Birth Time, Birth Place, Gender, Contact Details (Email ID, Phone Number).

• Payment Information: Payment method details (collected via secured third-party gateways like Razorpay, etc.).

• Transactional Information: Record of your purchases, consultations booked, and other service-related communications.

• Technical Information: IP address, device information, and browser details (for security and analytics).

2. How We Use Your Information

We use the collected information to:

• Provide astrological consultations and related services.

• Contact you for service updates or important communication.

• Improve our services and customer experience.

• Process your transactions securely through authorized payment gateways.

• Respond to your queries and feedback.

3. Sharing of Information

• We do not sell, rent, or share your personal information (such as your name, consultation details, or purchase history) to any third party for marketing or commercial purposes.

• Payment information may be shared with authorized third-party payment processors (such as Razorpay or others) solely for the purpose of processing your payment transactions securely.

• We may disclose information if required under law, court order, or governmental regulation.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Please note:

• While we strive to protect your information, no method of transmission over the internet is 100% secure.

• We cannot guarantee the security of information transmitted via third-party applications or payment gateways.

5. Your Rights

You have the right to:

• Request access to your personal data.

• Request corrections to your personal data.

• Request deletion of your personal data (subject to applicable legal requirements).

For any such request, please email us at paid@freeastroguide.com.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such external sites.

7. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised “Effective Date.”

We encourage you to periodically review this page for the latest information on our privacy practices.

8. Grievance Officer

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are:

Name: [prasun]

Email: paid@freeastroguide.com

Phone: [+91 120-4177092]

Consent

By using www.freeastroguide.com, you consent to the collection and use of information as described in this Privacy Policy.